Product Return Policy

All requests should include:

  • Order Number and/or your Purchase Order number
  • Item ID’s and quantities being returned.
  • Reason for the return

Send all returns to:

  • Techniks, LLC
    Attn: Returns
    9930 E 56th Street
    Indianapolis, IN 46236
  •  Return requests should be submitted via email to returns@techniksusa.com. 
  • Techniks must issue an RMA number (Return Merchandise Authorization) prior to customer returning any product.  A copy of the RMA should be included with your return.
  • Products must be returned in the original undamaged packaging with the goods in new condition. 
  • Products returned without the original packaging, damaged packaging, or damaged product are subject to a minimum 20% restocking fee.
  • No credit will be issued for products damaged during shipment due to improper packaging.
  • Techniks may refuse credit for goods which have been used, damaged, or modified.
  • Special Order items are not returnable.
  • All returns are subject to inspection.
  • A minimum 20% restock charge may apply to any returns received after 90 days from the date of purchase.
  • Freight charges for returned products are the customer’s responsibility unless the product is found to be defective.
  • Techniks will issue a merchandise credit for eligible returns within 7 business days after shipment is received at our warehouse.  Cash refunds are not permitted.